Social Media

Twitter and Facebook are both becoming powerful weapons in a company's arsenal, your site is only the first step in your company's online success. We can help you develop your social media strategies and plans for how your company can manager their identities online.There is great opportunity in Social Media for strengthening your relationship with your clients, and encouraging word of mouth advertising by utilizing tools provided to you by the social networking websites. Herein lies the power in social media, you're embracing the Seth Godin concept of 'Tribes' and interacting with your customers.

Examples of companies which successfully use social media:

• Zappos.com - They are fanatical about customer service and so they use social media to keep in touch with clients and build the personal relationships with their clients.
• Sea World Orlando - To launch their Manta rollercoaster they embarked on a very big social media campaign around their site http://www.ridetheflyingray.com which brought in various social networks and websites like Twitter, Flickr, Youtube and others.
• Squarespace.com - Gave away thirty iphones, one daily, and the entry required users to send out tweets which contained '#squarespace' thus spreading the name recognition and gaining more interest in their contest.
• Comcast + other companies frequently use Twitter to track client satisfaction and use it as another way to handle customer issues rather than put them through the phone systems.
• Many more...